Shipping Policy

At GrandShopp.com, we strive to deliver your orders as quickly and efficiently as possible. Please read the following Shipping Policy to understand the shipping process and your options for delivery.

1. Shipping Locations

We offer shipping to most locations globally. If your country or region is not listed at checkout, please contact us at grandshopp.official@gmail.com for assistance.

2. Shipping Methods

We provide various shipping methods depending on the destination and the size of the order. Shipping options and fees will be presented at checkout. The available methods may include:

  • Standard Shipping
  • Expedited Shipping
  • Express Shipping

Delivery times may vary based on the shipping method chosen and the destination. Estimated delivery times will be provided during the checkout process.

3. Processing Time

All orders are typically processed within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed the following business day. Please note that during peak seasons (e.g., holidays), processing times may be slightly longer.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order, your location, and the shipping method selected at checkout. You will be provided with the shipping cost before completing your purchase.

  • Free Shipping: We may offer promotions for free shipping on select orders or products. Please check our website for any ongoing promotions.
  • International Shipping: International shipping costs will vary depending on the destination and the weight of the order. Customs duties or taxes may also apply depending on your country’s regulations.

5. Estimated Delivery Times

Delivery times will vary depending on the destination and shipping method chosen. Estimated delivery times are as follows:

  • Domestic (USA) Shipping: Typically 5-7 business days for standard shipping.
  • International Shipping: Delivery times vary by country but typically range from 10-21 business days.

Please note that delivery times are estimates and may be affected by factors outside our control, including weather conditions, customs delays, or shipping carrier issues.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some products may have restrictions on international shipping, such as electronics that are subject to import/export laws.
  • Certain countries may have restrictions on importing specific items (e.g., batteries, electronics, etc.). If an order cannot be fulfilled due to shipping restrictions, we will contact you for alternative solutions.

8. Customs, Duties, and Taxes

For international orders, the recipient may be responsible for paying any customs duties, taxes, or other import fees imposed by the destination country. These fees are determined by the customs authority of the destination country and are not included in the purchase price or shipping charges.

GrandShopp.com is not responsible for any delays or additional fees incurred due to customs or import regulations.

9. Missing or Damaged Shipments

  • Missing Shipments: If your order is missing or delayed, please contact us at grandshopp.official@gmail.com within 7 days of the expected delivery date. We will assist you in locating your shipment.
  • Damaged Items: If your item is damaged during shipping, please contact us immediately with photos of the damage. We will work with the carrier to resolve the issue, and in most cases, we will offer a replacement or refund.

10. Refused Shipments

If you refuse delivery of a package or provide incorrect address information that results in the return of the shipment, we may charge you for the return shipping costs and any additional fees associated with the refusal.

11. Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be reflected on this page, and the updated date will be indicated at the top. Please check this page regularly for updates.

12. Contact Us

If you have any questions or concerns regarding shipping, please contact us:

  • Email: support@grandshopp.com
  • Phone: +1 202 9229949
  • Address: 30 N Gould St #6421, Sheridan, WY 82801, USA

GrandShopp.com is proudly a part of Maxim One Group LLC. We are committed to providing you with the best in electronics and technology, backed by the trusted expertise and dedication of our parent company.